Supercharge Decision-Making with Analytics and Insights: Seamlessly bridge knowledge gaps, optimize search efficiency, and unlock granular machine interaction data.
Book a Demo
Knowron logs every question answered by the system - always anonymised and GDPR-compliant - to focus on improving your knowledge base. This process highlights frequently unanswered queries, offering valuable insights into the information your users need most. These insights can reveal patterns about your products or organization, helping you prioritize content creation and address key knowledge gaps effectively.
Leverage data-driven insights to pinpoint and resolve knowledge gaps in your system. Use these insights as a foundation to create or refine content, addressing unresolved issues with clarity. Open questions can be transformed into future answers, enhancing your knowledge base. Or identify existing systems that need integration to provide answers to your users’ questions — this is your starting point to improve the system.
Gain a clear understanding of recurring issues by analyzing what users and customers ask for. With Knowron, you can identify frequent problems in your products and services. If you extend our tool to your customers, you also gain valuable insights into their needs and challenges, helping you improve your offerings and support.
Transform your productivity with our AI-powered search tools, enabling faster, more accurate access to information and enhancing your overall efficiency.
With Knowron’s insights and analytics, we finally have a clear picture of the recurring issues our customers face. By understanding what’s being asked, both internally and externally, we can proactively improve our support processes and knowledge base. It’s like having a spotlight on the areas that matter most to our customers
Dr. Lisa Schneider, Head of Center of Competence and Support, Semiconductor Manufacturer
NLP finds extensive applications in voice assistants, chatbots, machine translation, and search engines like Google, Siri, and Alexa. As businesses generate vast amounts of data in the digital age, NLP becomes a crucial tool to process and extract valuable insights from unstructured data. This blog highlights the ways NLP benefits organizations, simplifying business operations, automating tasks, improving efficiency, and saving valuable time.
5
mins read
Organizations often face big challenges with both paper and digital document management. AI-powered Document Management Systems (DMS) offer a powerful solution: they can process and store digital documentation more efficiently, eliminating wasted time, improving collaboration, and speeding up workflows. KNOWRON boasts Multi-Language Support, Auto Translation, Keyword and NLP-powered Search, Meta Data, and Rich Media Support in one robust package! You can read more about it in this article.
5
mins read
Copyright 2024 © KNOWRON | Made with 🥨 in Munich
