Supercharge Decision-Making with Analytics and Insights: Seamlessly bridge knowledge gaps, optimize search efficiency, and unlock granular machine interaction data.
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Knowron logs every question answered by the system - always anonymised and GDPR-compliant - to focus on improving your knowledge base. This process highlights frequently unanswered queries, offering valuable insights into the information your users need most. These insights can reveal patterns about your products or organization, helping you prioritize content creation and address key knowledge gaps effectively.
Leverage data-driven insights to pinpoint and resolve knowledge gaps in your system. Use these insights as a foundation to create or refine content, addressing unresolved issues with clarity. Open questions can be transformed into future answers, enhancing your knowledge base. Or identify existing systems that need integration to provide answers to your users’ questions — this is your starting point to improve the system.
Gain a clear understanding of recurring issues by analyzing what users and customers ask for. With Knowron, you can identify frequent problems in your products and services. If you extend our tool to your customers, you also gain valuable insights into their needs and challenges, helping you improve your offerings and support.
Transform your productivity with our AI-powered search tools, enabling faster, more accurate access to information and enhancing your overall efficiency.
With Knowron’s insights and analytics, we finally have a clear picture of the recurring issues our customers face. By understanding what’s being asked, both internally and externally, we can proactively improve our support processes and knowledge base. It’s like having a spotlight on the areas that matter most to our customers
Dr. Lisa Schneider, Head of Center of Competence and Support, Semiconductor Manufacturer
The EU's Digital Product Passport (DPP) is coming - transforming transparency, sustainability, and product lifecycle management for manufacturers across Europe. Compliance is mandatory from 2027, with impacts spanning from supply chain traceability to after-sales processes. But beyond compliance lies a powerful opportunity: boost customer trust, strengthen your sustainability claims, and gain a competitive edge.
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We’re excited to introduce the KNOWRON Assistant, a brand-new feature that helps users find accurate and detailed answers to their questions more reliably than ever before. The KNOWRON Assistant will be the main way of interacting with KNOWRON for all users.
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