AI Helpdesk

Global Support Simplified with AI

Reduce repetitive requests with intelligent assistance and provide instant documentation access via a user-friendly portal. Boost efficiency with automated solutions and deliver top-quality support in over 20 languages, enhancing global customer experience

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Cut Down Time on Repetitive Support Requests with Intelligent Assistance

Reduce the time your team spends on repetitive support requests using our intelligent assistant, freeing up resources for more complex tasks.

Top-Quality Support in Over 20 Languages

Deliver first-class support in more than 20 languages, ensuring your global customer base receives the help they need in their preferred language.

Reliable Documentation Access for Enhanced Customer Experience

Simplify documentation access for your customers, ensuring they can find the information they need quickly and easily, improving satisfaction.

Dramatically Reduce Search Time

Slash the time spent searching for information with our AI-enhanced system, making your workflow more efficient and productive.

Boost Productivity with AI-Powered Search Technology

Transform your productivity with our AI-powered search tools, enabling faster, more accurate access to information and enhancing your overall efficiency.

Switching to the AI Helpdesk has been a game-changer! We're saving tons of time on repetitive requests, and our customers love the instant access to docs and multilingual support. Our team's efficiency and customer happiness are through the roof!

Michael Schwaerzler
Sr. Manager Field Application

Since integrating Deep Neural Search into our field operations, our workflow has transformed dramatically. We've seen a significant reduction in search times, allowing our team to focus on high-priority tasks rather than sifting through data. This tool has not only boosted our productivity but also enhanced our overall operational efficiency. We couldn't be more impressed!

Michael Schwaerzler

Sr. Manager Field Application

Insights

EU’s Digital Product Passport: 6 Keys to Keep Your Products Compliant

The EU's Digital Product Passport (DPP) is coming - transforming transparency, sustainability, and product lifecycle management for manufacturers across Europe. Compliance is mandatory from 2027, with impacts spanning from supply chain traceability to after-sales processes. But beyond compliance lies a powerful opportunity: boost customer trust, strengthen your sustainability claims, and gain a competitive edge.

Fabian Pelzl

mins read

Product

Introducing the KNOWRON Assistant

We’re excited to introduce the KNOWRON Assistant, a brand-new feature that helps users find accurate and detailed answers to their questions more reliably than ever before. The KNOWRON Assistant will be the main way of interacting with KNOWRON for all users.