Product Passport
THE PROBLEM
The opportunity
From 20 January 2027, the new Machinery Regulation applies. Under certain conditions, instructions for use may now be supplied in purely digital form. Paper becomes the exception.
Learn more about the Machinery Regulation →Requirements
HOW IT WORKS
A QR code on the nameplate opens the current documentation of your machine, including its manuals and declaration of conformity, on your own domain. An AI assistant answers your customers' questions from your documents, with sources. Your technical writers keep working as before. KNOWRON integrates with your authoring system. Only the delivery changes. Without much effort on your side.
on the nameplate
the machine's page
and get answers
Save printing costs. The new Machinery Regulation allows digital manuals. With KNOWRON you save on printed binders, USB sticks and shipping.
Keep full control. Manage your machine documentation with ease. You decide per document who sees what: public, customers, internal.
Offer a leading AI assistant. Give your customers a secure, industry-proven AI assistant for your documentation. It answers questions right at the machine, only from your documents and with the source.
Integration with your systems. You don't have to change anything in your authoring system. KNOWRON connects to all common systems, for example SCHEMA ST4, Docufy COSIMA or Fischer TIM.
We used to ship binders and USB sticks and still got constant calls about the manual. Today the customer scans the machine and has the right manual in their language within seconds. That saves us hundreds of working hours.
Manufacturer of sawmill technology
Hosted in Frankfurt, on your own domain, without lock-in. Your QR codes keep working even if you switch providers.
Hosting in Frankfurt am Main
GDPR · DPA
TLS 1.3 · AES-256
SSO SAML / OIDC
EU AI Act · Limited Risk
Export: PDF, JSON, ZIP
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HOW THE ROLLOUT WORKS
Less than 30 hours of effort for your team, spread over eight weeks. We have rolled out KNOWRON countless times, and today more than 10,000 technicians use it.
Weeks 1–2
We clarify the document source, serial number logic and access. The first machine is online.
Weeks 3–6
The first machines are complete, with all documents and languages.
Weeks 7–8
Your first customers scan. You add more machines on your own.
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