The one everybody calls. Even on holiday. And the one retiring in 2027. Ten minutes at our booth at AMB, and you see how his knowledge stays.
Last time round, someone worked out which clamping and which feed rate work on this part. That is in no manual, it is on a note in his drawer. Now the order is back and the next person starts from scratch.
Retirement, job change, turnover. Fifteen years of machine knowledge sits in no system. It just walks out the door.
Onboarding happens by watching and asking, because the knowledge is not in the system. It sits with the two or three people who have been around for years.
Documentation is work nobody does voluntarily, and in shift operations it is the first thing to go. Explaining something takes 90 seconds. Writing it down takes 40 minutes. So we let him explain, and we turn that into the work instruction.
You can upload your manuals. Every tool can do that today. But they do not describe how your machine actually runs. That knowledge has to come out of his head before any system can search it. That is exactly our job.
While production runs. They explain what they do anyway, we record it. Nobody sits down to write.
At the kick-off and at the closing call. In between there is nothing for them to do.
No sorting needed. No project team, no approval loop, no preparation. We do the heavy lifting, you give access and a few hours.
For metal working companies with their own maintenance team, running multiple shifts.
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For our technicians this is a real advantage. Right after a repair, they record what they did. From then on it is there for the whole team, ready to call up at any time.
You decide: full export or deletion within 14 days. We confirm deletion in writing. All content belongs to you and stays exportable.
Access via browser and app. No installation, no interference with your systems. A document location is optional. We bring the DPA and the hosting overview along unasked.
No. A self-contained service at a fixed price. After week four it ends by itself, even if you do nothing.
Results from other KNOWRON projects, each with its own starting point. Not a promise for your plant, but the order of magnitude we have seen so far.
Start small. Know in four weeks whether it holds.
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